IP Usage & Abuse Policy

If you have reached this page, it is likely because your server observed a connection attempt from our IP address.

Why are we connecting to your servers?

Our platform performs email address verification on behalf of clients. This verification is a non-intrusive method used to validate email deliverability without sending actual messages. Our process helps organizations prevent fake signups, fraudulent registrations, email bounce attacks, and improves overall system integrity.

All verifications are conducted respectfully, with minimal impact on your infrastructure. We fully support industry best practices for responsible internet use and welcome communication if you have concerns.

Our Commitment to Responsible Use

We maintain a strict Abuse Policy to ensure that our verification activities are compliant, ethical, and transparent. Below is the full version for your review:

Abuse Policy

VerifySwift maintains a strict zero-tolerance policy for spam, abuse, and the use of non-opt-in data. The Platform is intended solely for the verification of legitimate, permission-based email addresses. We actively monitor usage to uphold high standards of data integrity, deliverability, and compliance with applicable laws.

Acceptable Data: All data submitted to the Platform must be collected with explicit, verifiable user consent. Email addresses must originate from individuals who have affirmatively opted in to receive communications from you or your organization.

Prohibited Data: Submitting the following types of data is strictly prohibited and may result in immediate suspension or termination of your account:

  • • Purchased email lists
  • • Harvested or scraped email addresses
  • • Generated or fabricated email addresses
  • • Rented, borrowed, or shared email lists
  • • Opt-out or passive consent email addresses
  • • Any data lacking proof of explicit opt-in consent

We define spam as any unsolicited, bulk communication sent without the recipient’s clear, informed consent. Use of the Platform to validate email addresses for the purpose of sending spam is a violation of these policies and our Terms of Use, and may also violate laws such as the CAN-SPAM Act, GDPR, and the EU ePrivacy Directive.

Our Enforcement Process:

  • • Automated filters and manual review processes are used to detect suspicious or abusive activity.
  • • High-risk or questionable lists may be flagged as “Under Review” and subject to manual inspection prior to verification.
  • • Accounts found to be in violation may be suspended, restricted, or permanently disabled without notice.

User Responsibilities: During signup and throughout your use of the Platform, you agree to adhere to these policies and confirm that all submitted data complies with relevant laws and our standards for consent-based communication. Guidance on responsible practices is available throughout the Platform.

If You Are Flagged: If you believe your list was flagged in error or your account was miscategorized, you may contact us for a review. We will investigate promptly and in good faith.

To report abuse or misuse of the Platform, please contact us at [email protected].

Frequently Asked Questions (FAQs)

Why should we allow these verification requests?
Our verification process helps ensure that email addresses provided to our clients are accurate and active. By allowing these lightweight SMTP verification checks, you help prevent important transactional messages — such as order confirmations, password resets, and critical updates — from being undelivered due to false positives.

Additionally, accurate verifications protect both sending and receiving domains by maintaining high email deliverability rates and reducing the likelihood of spam complaints or unnecessary retransmission attempts. False negatives (invalid emails mistakenly accepted) can harm sender reputation and negatively impact users who may otherwise expect vital communications from the services they are signing up for.
Why do we verify email addresses without sending real emails?
We use a standard SMTP handshake (HELO, MAIL FROM, RCPT TO) to determine the validity of an address without delivering any content. No emails are actually sent.
Why might the same address be verified multiple times?
For internal quality control, we periodically verify known test addresses to ensure consistency and monitor mail server behavior changes.
What types of addresses are submitted for verification?
All addresses are submitted voluntarily by our clients who must agree to verify only opt-in, permission-based email lists according to our strict Terms of Service.
What if I want my server or domain excluded?
If you prefer not to receive any SMTP verification requests from our IP addresses, please contact us via the email address on our Abuse Policy. We will promptly whitelist your domain or IP ranges.
How are IPs monitored for responsible use?
We monitor IP reputation and connection behaviors in real-time. We actively manage abuse complaints and proactively rotate IPs as necessary to maintain network integrity.
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